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Mi Healthcare will perform Preventative Maintenance checks on your equipment as per the manufacturers recommendations. These will be equally spaced throughout the year on agreed dates with yourselves at a frequency stated by the OEM.
Mi Healthcare operate a customer portal where job cards, service dates, service history, faults and much more can all be retrieved at a click of a button, this is standard on all contracts.
All mandatory and Health and Safety upgrades will be performed without charge to the customer.
Mi Healthcare will have an engineer on site within 4 hrs of the call being logged.
There are no ‘call out charges’ with our Mi Surety contract which also covers all travel and labour incurred in the normal working day.
Mi Healthcare support contracts gives you the confidence of knowing that all standard parts are covered within the contract, parts such as tubes, detectors and probes are excluded.
Where possible, Mi Healthcare will provide loan equipment without charge if the contracted equipment repair becomes protracted.